Over the past 10 months, both domestic carriers, Air Canada and WestJet, citing low travel demand due to COVID-19 restrictions, have slashed passenger … WestJet passengers in Vancouver may soon be taking COVID-19 tests before takeoff.. WestJet Airlines Ltd. and Vancouver International Airport … Canada's testing requirement for entry View all travel advisories. Passengers in rows 1-4, seats A, B, D, and F are asked to continue to self-isolate and monitor for signs and symptoms of COVID-19. I’m trying to figure out if the bathrooms right behind premium are for the economy section or the premium. WestJet Flight 248 travelling on Dec. 26 from Toronto (9:00 a.m.) to Halifax (12:30 p.m.). Your travel journey and the steps we’re taking to keep #SafetyAboveAll will look similar whether you’re flying with us to a sunny destination like Cancun, or within Canada. The safety of our guests and WestJetters has and continues to be our top priority. All WestJet aircraft are equipped with an industry-leading air circulation system containing a HEPA filter, similar to what’s used in hospitals. WestJet has released seating details surrounding passengers who have recently tested positive for COVID-19, as well as the dates and flight numbers that are impacted.. Case 1: The airline’s most recent case of the illness has been confirmed by the Public Health Agency of Canada to be a guest who flew London Gatwick to Toronto on WestJet Flight 4 on March 11. Today, due to the COVID-19 virus variant and further lockdowns in the United Kingdom, WestJet has cancelled all inbound and outbound London (Gatwick) flights starting December 24, 2020 through January 7, 2021. They have also implemented enhanced aircraft cleaning and scaled back their in-flight service in late March, cutting out hot drinks, hot meals and fresh food. At WestJet, we believe that we can go further together. Amazon is buying four jets from WestJet and seven from Delta as the e-commerce giant moves to beef up its delivery fleet at a time when passenger jets are no longer so in demand. Our teams have been working diligently to implement over 20 new processes and measures across your journey with one goal in mind – Safety Above All. Air Travel forums . Previously, middle seats were being accounted for in booking limits only through October, so the practice could again be extended. See terms and conditions . WestJet Airlines and Air Canada are set to resume selling middle seats on aircraft, ending a health and safety measure enacted during the COVID-19 pandemic. All other passengers on this flight should continue to self-isolate as required and monitor for signs and symptoms of COVID-19. The WestJet Group of Companies today announced it will begin providing refunds to original form of payment for those guests with flights cancelled by WestJet and Swoop, from any time period, for any fare including BASIC FARE as a result of the COVID-19 pandemic. Your message. This applies to all WestJet air-only, Group claim bookings and contracted/private fare bookings. "The new measures will continue to build on the recommendations of ICAO (the UN's International Civil Aviation Organization) and others that a multi-layered strategy to COVID-19 safety is most effective," Air Canada spokesperson Peter Fitzpatrick said in an email. Please see our supported browsers. We recommend checking in online or with the WestJet app 24 hours before your flight to help ... a member of your flight crew will also provide a disinfectant wipe to use as you board for freshening your seat area. All forums . The federal government called the decision by WestJet "unfortunate" and said it continues to analyze the impact of COVID-19 on the air sector and possible means of recovery. WestJet retreats on labour code exemption that would facilitate mass layoffs, Canada's airlines ease into expanded summer service with added safety protocols, CBC's Journalistic Standards and Practices. CALGARY -- In response to changes with international travel guidelines, both Air Canada and WestJet have announced the removal of seat distancing … Airline Seating And Mask COVID-19 Policies. I’ve actually flew on this plane a couple times but I was at the back. Canada's testing requirement for entry "Operators should develop guidance for spacing passengers aboard aircraft when possible to optimize social distancing," the document states. Ask a question Recent Conversations. The first exposure notice is for WestJet flight 228 between Calgary and Halifax. WestJet Airlines is slashing 12 per cent of its seat capacity and freezing its spending and hiring as the COVID-19 outbreak reduces demand for air travel. COVID-19 refund policy . WestJet has announced a plan to return its fleet of Boeing 737 MAX 8 aircraft to service, with the first commercial flight set for Jan. 21. If you forget your mask you can use a scarf, which is at least two layers of tightly woven fabric, as a substitute. Today, due to the COVID-19 virus variant and further lockdowns in the United Kingdom, … Transport Canada listed physical distancing among the key ways to help prevent the spread of the virus in a guide issued to the aviation industry in April. Calgary-based WestJet says it will indefinitely suspend flights to a number of eastern Canadian cities in early November, citing the reduced demands for flights due to COVID-19. Amazon is buying 11 used Boeing 767-300 jets from Delta and WestJet as part of its rapidly expanding air cargo operation, the first time it has … General Information Travel restriction Customer notification: Taking care of you. WestJet Airlines and Air Canada are set to resume selling middle seats on aircraft, ending a health and safety measure enacted during the COVID-19 pandemic. Air Travel forums . Transport Canada requires all guests 6 years of age or older to wear a face covering. Exclusions apply. The next monthly CAPA Live will be on 11-Nov-2020. WestJet introduced Seat Distancing on April 1, 2020 and was the first national airline in Canada to introduce guaranteed social distancing on board the aircraft. COVID-19 REFUND POLICY ... • If the seat was booked directly with WestJet (e.g. This applies to all WestJet air-only, Group claim bookings and contracted/private fare bookings. Refunds are still permitted inside of 24 hours from original booking. You’ll need to bring a face mask or covering with you to wear throughout your travel journey. "At the height of it, it was common to have under 20 people on a plane. WestJet Flight 232 left Calgary on Sept. 7 en route to Halifax. 1:39 How to stop travellers from spreading COVID-19 when they are getting on a flight Global News is tracking reported potential COVID-19 exposures on … Coronavirus disease (COVID-19): Locations where you may have been exposed to COVID-19 Potential exposure to COVID-19 You may have been exposed to COVID-19 during recent travel, such as by airplane, cruise ship or train (any public conveyance). Canadians are beginning to brave air travel again as confinement measures lift, though Manitoba and the Maritimes still have strong restrictions on interprovincial travel in place while other provinces discourage it. This is why we are adopting the IATA’s guidance for global aviation health and safety and implementing its recommendations with respect to seat distancing effective July 1, 2020. https://globalnews.ca/news/7113341/westjet-ends-social-distancing WestJet said its online booking will return to normal on Wednesday. The safety of our guests and WestJetters will always been our number one priority. WestJet technicians created way to protect areas susceptible to hail, such as critical flight controls and spoilers, by covering them with hockey puck board, as shown on the aircraft wings. Get notified by e-mail when a reply is posted. You’ll be welcomed onboard with a smile (under our mask) and a disinfectant wipe so you can freshen your seat area for extra peace of mind. WestJet has also implemented other measures to assist in the safety of guests and crews including enhanced physical distancing where the middle seat on our Boeing 737s and 787 aircraft and every other seat on our Bombardier Q400 are unavailable to book and left empty during travel. Make sure you have plenty of time in case there are delays and stay home if you're not well. Transport Canada listed physical distancing among the "key points" in preventing the spread of the virus as part of a guide issued to the aviation industry in April. IATA’s guidance supports the removal of seat distancing as the following protections are provided in the cabin: We understand that not everyone has the same comfort levels when it comes to travel. Preview. Operations WestJet update on London, Gatwick operations. Operations WestJet update on London, Gatwick operations. The situation continues to change day-to-day. WestJet announces cuts affecting the equivalent of 1,000 full-time positions and says the government hasn't done enough to help a flailing but necessary industry. The safety of our guests and crew will always be our number one priority. For the past few months, Air Canada has blocked the sale of adjacent seats in economy class, and WestJet has done the same throughout the entire plane, to help prevent the spread of COVID-19. ... COVID updates. "It doesn't get much worse than this.". Airlines around the world have started getting rid of middle seats to help limit the spread of COVID-19. We will share more information as we have it here on our COVID-19, domestic and international schedule pages. Read our community guidelines. There’s been little indication from Canada’s government for a time to ease or change strict travel restrictions that have been in place since Mar-2020, when the COVID-19 virus began spreading rapidly worldwide. Guests originating in British Columbia, Ontario and Alberta travelling on a WestJet operated flight to Hawaii can now get tested for COVID-19 prior to departure, eliminating quarantine time upon arrival. Special meals are available in all cabins, but only on flights between Canada and Europe, serviced by our Boeing 787. Please see our, To use WestJet.com, you agree to the website, see which seats are occupied and select or change your seat, IATA – Air transport & communicable diseases, Change/cancel or reserve your seats online   >, Legal, restrictions and terms and conditions, Flight interruptions and passenger rights, The installation of HEPA filters to help clean recirculated air (all WestJet aircraft are equipped with HEPA filters and fresh air is introduced every 2-3 minutes), The direction of airflow from ceiling to floor reduces the forward and backward movement of air. For full details on what is or isn’t covered, read: Summary of Coverage. Operations WestJet update on London, Gatwick operations. On June 9, we released our Safety Above All program and have been educating governments and guests on the investments and enhancements our airline has been making to ensure the safest travel journey. The browser you are using is not supported. The middle seat on our Boeing 737s and 787 aircraft and every other seat on our Bombardier Q400 has been made unavailable to book to ensure our guests and crew can continue to fly safely and have more space to adhere to social … Box 500 Station A Toronto, ON Canada, M5W 1E6. WestJet has started to provide refunds to the original form of payment for guests with flights that were cancelled by WestJet due to the COVID-19 pandemic.. We are contacting eligible guests with the option to request a refund to original form of payment, instead of the Travel Bank credit they received when their flight was cancelled by WestJet. This report is based on an interview with Ed Sims, WestJet CEO, presented at CAPA Live on 14-Oct-2020. Children ages 2 to 5 are encouraged to wear a mask at all times. Canadian airline WestJet has been upping its profile in a big way in recent years. Your check in experience will be close to what you’re used to: at the kiosk or the check-in counter. Masks with an exhalation vent are not acceptable. Passengers in rows 15-21, seats A, B, C are asked to call 811 for advice. As a result of the coronavirus COVID-19 situation, refunds to original form of payment are limited at this time. All other passengers on this flight should continue to self-isolate as required and monitor for signs and symptoms of COVID-19. View domestic schedule. In line with federal directives, Air Canada and WestJet conduct pre-boarding temperature checks and require masks on board. Not only do these filters introduce fresh air into the cabin every 2 to 3 minutes, but they also capture and filter 99.99% of all airborne particles so you can breathe a little easier. As a result of the coronavirus COVID-19 situation, refunds to original form of payment are limited at this time. WestJet Flight 248 travelling on Dec. 26 from Toronto (9:00 a.m.) to Halifax (12:30 p.m.). This is to ensure their safety as well as the safety of their families, and the guests they look after every day. In today’s climate, that means working together to make sure we can all travel safely. In recognition of this, we have reassessed our policy to incorporate the following changes to give comfort to those who are concerned: As a reminder, we have extended our vouchers so that they can be used for up to 24 months. We’re doing our part to stop that spread by screening all guests who fly with us. Billy Nolen VP Safety, Security & Quality WestJet Airlines. We hold ourselves to the highest standard and strive to create an environment as clean as possible. asap ticket service 6:52 pm; How Often Do Airlines Change Their Flights? Reply to: WestJet 787-9 seats. However Joseph Allen, director of the Harvard public health school's Healthy Buildings program, said the HEPA air filters used on most planes effectively control airborne bacteria and viruses. WestJet becomes first national carrier in Canada to voluntarily provide refunds to original form of payment. Travelers can sit back and relax and watch television. As a global airline in a global sector, we are committed to ensuring our protocols are consistent with the best practices and advice available to us from around the world. Advisor. Get answers to your questions . COVID-19 refund policy . American Airlines also announced Friday that it will start booking flights to full capacity starting next Wednesday. We'll redirect you to the home page of the country/region site you choose. We’ve collaborated with testing partner LifeLabs in British Columbia and Ontario to offer State of Hawaii-approved pre-departure testing. To use WestJet.com, you agree to the website terms of use, the privacy policy, and the use of cookies. ): o Seat fees canbe refund ed to a WestJet Travel Bank and available for future use for 24 months. Today, due to the COVID-19 virus variant and further lockdowns in the United Kingdom, WestJet has cancelled all inbound and outbound London (Gatwick) flights starting December 24, 2020 through January 7, 2021. Canadian airports age or older to wear a face mask or covering with to., air Canada and... or 80 per cent mode right now, '' the document states to. There are delays and stay home if you need to travel right now, we want to... The home page of the coronavirus COVID-19 situation, refunds to original form of payment: Taking care you... 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